Celebrating Our Recent Quality Assurance Survey Results
We are delighted to share the positive feedback we received from our recent quality assurance survey. At Support Me at Home, we are committed to providing exceptional care, and it’s heartening to know that our clients recognise the hard work, compassion, and dedication our team brings every day.
Here are some of the glowing comments from our valued clients:
- “Very caring attitudes.”
- “They are very good at appreciating vulnerability.”
- “Communication and friendliness are very good.”
- “10/10.”
- “All of the carers are excellent.”
- “All staff are extremely competent. I would most definitely recommend you.”
- “They all do a very good job.”
- “I would like to praise every carer I’ve met so far.”
- “Keep up the good work. 10/10 at present.”
- “They are all good, caring girls.”
- “All staff are very good.”
- “In my opinion, no improvement needed.”
- “They tend to my dad’s needs very well.”
- “The ladies remember my needs without me having to ask. Nothing is too much trouble.”
- “All the aspects of my care are excellent.”
- “All the ladies are lovely and kind.”
- “I would recommend you to anyone.”
- “I am very happy with all my carers. 10/10. They brighten up my day and make me feel very happy.”
- “This is an excellent service to me in my present difficult state of health.”
- “I would definitely recommend Support Me at Home.”
- “You do a good job; it can’t be easy!”
- “I would not manage without your help, which is always given willingly and thoughtfully.”
- “We find all is very good with the home care service.”
We are deeply grateful to our clients for taking the time to share their experiences and feedback. These comments reinforce our mission to provide not only excellent care, but also the kindness, communication, and understanding that are so essential to fostering trust and comfort in home care.
We are incredibly proud of our carers, who continue to exceed expectations, and we will keep working hard to maintain the high standards that earned us such wonderful praise.
Thank you to everyone who participated in the survey! Your feedback drives us forward, and we look forward to continuing to serve you with compassion and excellence.
If you ever have any suggestions or concerns, we’re always here to listen and improve. Your satisfaction means the world to us!