Terms & Conditions

Last updated: 23rd March 2025

Support Me at Home Limited is registered in England and Wales with registered company number 08782818. Our registered office is 8-9 St. Nicholas Court, North Walsham, Norfolk, NR28 9BY.

These terms and conditions apply to Support Me at Home Limited, which we refer to as ‘us’, ‘we’ or ‘our’. Please read these terms carefully before using this website (“Site”). Your use of this Site constitutes acceptance of these terms and conditions, which take effect on the first day of use of this Site.

1. Changes to Terms and Conditions

We reserve the right to change these terms and conditions by posting the changes online. Your continued use of this Site after changes are posted constitutes your acceptance of this agreement as modified.


2. Applicability

These terms and conditions apply to any site under our control and from which a link has been created to these terms and conditions.


3. Copyright and Unauthorised Use

Copyright in the material is owned by us and/or our content suppliers.
We have made every effort to gain copyright for all written material on this Site. Any person who owns the copyright for material published on this Site, please email louise@supportmeathome.co.uk.


Unauthorised use of the material, including reproduction, storage, modification, distribution, or publication without our prior written consent or, where applicable, the respective copyright owner(s), is prohibited.

Documents (including information, images, photos, logos, names, and icons) without the prior written permission of the copyright holders on this Site may not be downloaded, altered, or adapted for any purpose except for personal, non-commercial use.


4. Complaints and Material Removal

Should we receive any complaint with regard to third-party material on this Site, we will review the matter and remove material at our sole discretion. We will have no further liability to either party in such instances.


5. Purpose of Materials

Materials on this Site are provided for the purposes of information or reporting only and should not be relied upon. Independent advice should be sought on financial, legal, and medical matters.


6. Intellectual Property Licensing

A licence is required to use our Intellectual Property, including the Support Me at Home name and logo. We shall consider such requests at our sole discretion. To request a licence, please email louise@supportmeathome.co.uk.


7. Links to Third-Party Websites

Links to third-party websites on this Site are provided solely as a convenience to you. We are not responsible for the contents or the reliability of linked third-party websites, either to or from the Support Me at Home Site, and do not necessarily endorse the views expressed within them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk.


8. Conflicts with Specific Terms

If there is a conflict between these Terms and Conditions and/or specific terms of use appearing on this Site relating to specific material, then the latter shall prevail.


9. Lawful Use of the Site

You agree to use this Site only for lawful purposes, and in a manner which does not infringe the rights of, restrict, or inhibit the use and enjoyment of this Site by any third party. Such restriction and inhibition includes, without limitation, conduct which is unlawful or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive material, or disruption of normal flow of dialogue within this Site.


10. User Contributions and Licensing

Unless otherwise requested, by posting messages on any Support Me at Home Site, external review platform, or discussion board, you are granting a licence for us to reproduce these comments on any other part of the Site and in any other publications.


Where you are able to submit any contribution to this Site, you agree, by submitting your contribution, to grant us a perpetual, royalty-free, non-exclusive, sub-licensable right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution. If you do not want to grant us the rights set out above, please do not submit your contribution.


By submitting your contribution to us, you warrant that your contribution is your own original work and that you have the right to make it available to us for any or all of the purposes specified above. Furthermore, you warrant that your contribution is not defamatory, does not infringe any law, and you indemnify us against all legal fees, damages, and other expenses that may be incurred as a result of your breach of the above warranty. You also waive any moral rights in your contribution for the purposes of its submission to and publication on the Site and the purposes specified above.


11. Right to Remove Content

We have the right to remove any material or posting you make on this Site at our discretion.


12. Termination of Use

If these Terms and Conditions are not accepted in full, the use of this Site must be terminated immediately.


13. Limitation of Liability

We do not accept liability for any damages whatsoever, including, without limitation, indirect or consequential damages, loss of profits, or any damages arising out of, or in connection with, the use or loss of use of this Site.


14. Site Availability and Updates

While we endeavour to ensure that the Site is available 24 hours a day, this is not guaranteed. We do not warrant that the functions contained in the material on this Site will be uninterrupted or error-free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or bugs. We may make changes to the materials on this Site, or to the information, products, and prices described in them, at any time without notice. The materials on this Site may be out of date, and we make no commitment to update them.


15. Accuracy of Information

We have made reasonable efforts to ensure that the information on this site is accurate at the time of inclusion. All of the information on this site is carefully reviewed by an expert team of medical professionals with years of experience within the medical and healthcare industries to ensure factual accuracy. The profiles of these medical experts are available on the Site.


16. Governing Law and Jurisdiction

These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.


17. Contact Information

Any questions regarding the Site can be addressed by emailing louise@supportmeathome.co.uk.