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At Support Me at Home, we understand that care goes far beyond daily tasks — it’s about relationships, trust, and being there during the hardest times. True care is about stepping in when life becomes overwhelming, and offering support that’s both practical and deeply human.
Recently, one of our long-term clients faced a heartbreaking loss. Her beloved son, who had been managing her finances, shopping, and general wellbeing, sadly passed away. With no other family around, she was understandably overwhelmed by grief and the sudden uncertainty of how she would cope day to day.
Our team responded not just as carers, but as compassionate supporters who could help her find stability again.
Our office staff personally visited her to offer reassurance and talk through what she needed most. We took the time to listen — not just to her care needs, but to her emotional concerns too. Together, we made a plan tailored to her new situation and the challenges ahead.
Here’s how we’ve stepped in to help:
🛒 We now provide regular shopping and cleaning visits, easing her daily burden and ensuring her home remains a comfortable, safe space.
🗂️ We helped organise her paperwork so she could regain a sense of control and clarity over her finances and household management.
🧑⚕️ We arranged a GP appointment and a hairdresser visit, helping her continue to look after her health and confidence at a time when it would be easy to neglect herself.
👩⚕️ We assigned a trusted key worker — a carer she already knows and feels safe with — to be her regular point of contact for any worries, questions, or extra support she needs.
✉️ We now support her with trips to the post office and have signposted her to local services for anything beyond our direct care offering, making sure she doesn’t feel isolated.
🕊️ And most importantly, we will accompany her to her son’s funeral. No one should have to say goodbye to a loved one alone. We’ll be there with her, standing beside her, not just as carers, but as people who genuinely care.
We also want to take a moment to honour the close working relationship we had with her son, who was always deeply involved in his mother’s care. He was a kind, committed advocate for her wellbeing, and we’re proud to continue supporting her in a way that reflects the love and attention he gave.
This case reminds us why we do what we do — providing not just care, but comfort, continuity, and real human connection.
If you or a loved one is navigating change, grief, or loss and needs extra support, we’re here to help. Contact us today for a friendly, no-obligation chat and let’s talk about how we can support you.
